Privacy Policy

1.1. The data controller is Live As VIP, operating under the domain hotelekasynowpolsce.eu.

1.2. Contact with controller: info@hotelekasynowpolsce.eu, +48 22 123 45 67.

1.3. We process personal data in accordance with GDPR and Polish data protection law.

2.1. We collect the following categories of personal data:

• Identification data (name, surname)
• Contact data (email, phone, address)
• Travel data (preferences, dates, number of people)
• Payment data (as necessary for billing)
• Technical data (IP address, cookies, server logs)

3.1. We process personal data for the following purposes:

• Providing concierge services and travel organization
• Communication with clients
• Billing and invoicing
• Direct marketing (with consent)
• Fulfilling legal obligations
• Service quality analysis

4.1. We process data based on:

• Service contract (Art. 6(1)(b) GDPR)
• Consent of the data subject (Art. 6(1)(a) GDPR)
• Legal obligation (Art. 6(1)(c) GDPR)
• Legitimate interest (Art. 6(1)(f) GDPR)

5.1. Data may be shared with the following categories of recipients:

• Hotels, restaurants, airlines (as necessary for reservations)
• Transport companies and guides
• Payment processors
• IT service providers
• Accounting office
• Public authorities (as required by law)

6.1. Data may be transferred to USA (Las Vegas service providers).

6.2. Transfer is based on adequacy decisions or appropriate safeguards.

6.3. We ensure appropriate level of data protection in accordance with GDPR.

7.1. We retain data for the following periods:

• Contract data: for the limitation period (up to 6 years)
• Accounting data: 5 years from end of fiscal year
• Marketing consents: until consent withdrawal
• Technical data: up to 2 years

8.1. You have the right to:

• Access your personal data
• Rectify incorrect data
• Erase data (right to be forgotten)
• Restrict processing
• Data portability
• Withdraw consent
• Lodge a complaint with supervisory authority

9.1. We use cookies to improve website functionality and analyze traffic.

9.2. Detailed information is available in our Cookies Policy.

9.3. You can manage cookie settings in your browser.

10.1. We apply appropriate technical and organizational data protection measures.

10.2. Data is encrypted during transmission and storage.

10.3. Only authorized persons have access to data.